Frequently Asked Questions

Booking and Tours

We’re committed to offering more than just products—we provide exceptional experiences.

We are a local tour operator based in Sarajevo. We run Sarajevo tours and day trips, Bosnia tour packages from 4 to 10 days, multi-country Balkan tours from 7 to 15 days, and private and tailor-made tours.

Open the tour you like and click Book Now, or send us an enquiry with your date and number of travellers. We reply within 24 hours to confirm availability and details.

Yes. Our tours can be run privately, and we build tailor-made trips around your dates, pace and budget. See our private Sarajevo tours, tailor-made Bosnia tours and luxury private tours.

Free cancellation up to 24 hours before the start on Sarajevo tours and day trips, and up to 15 days before the start on Bosnia and Balkan multi-day tours.

Hotel pickup in Sarajevo is included on our day tours such as the Sarajevo Grand Tour, Full Day Tour, Mostar and Herzegovina Tour and Travnik and Jajce Tour. The Sarajevo Walking Tour starts in the old town.

Travel in Bosnia and the Balkans

We’re committed to offering more than just products—we provide exceptional experiences.

Yes. Bosnia and Herzegovina is a welcoming country and safe for visitors. On our tours, your guide or driver-guide is with you throughout the day.

Many nationalities can visit Bosnia and Herzegovina without a visa, but the rules depend on your passport. Please check the current requirements for your nationality before you travel. We do not arrange visas.

May to October is ideal for nature, waterfalls and the coast. Spring and autumn are quieter and pleasant for sightseeing. Winter is great for snow in the mountains around Sarajevo.

The local currency is the convertible mark (KM or BAM). Euros are often accepted in tourist areas, and cards are widely accepted in cities.

Yes. We plan halal restaurants, prayer breaks and visits to Islamic heritage sites. See our Muslim-friendly tours.